I received a check in the mail which I deposited , because I believed it was probably a...

GetHuman-doyonfam's customer service issue with Regions Bank from June 2018

Help with my Regions Bank issue
The issue in GetHuman-doyonfam's own words
I received a check in the mail which I deposited , because I believed it was probably a scam. I was right the check was returned as a forgery. Now my account has been locked, my pay check was deposited this morning. I had to call * times, after being on hold for ** minutes I was disconnected because the voicemail box wasn't setup, after my husband and myself verified all our account information I'm being told I have to come into a branch! I have two small children that have to have diapers today, and I'm going to have to leave work for this ! This is complete bs. I haven't done anything wrong and i have no access to my paycheck!!
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Regions Bank

Customer service issue
Reported by GetHuman-doyonfam
Jun 29th, 2018 - 10 mons ago
I have an issue with Regions Bank too
Fixed
Seen by 5 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-doyonfam started working on this issue
Jun 29th, 2018 5:42pm
GetHuman-doyonfam indicated the issue is not fixed yet.
Jun 29th, 2018 5:43pm
GetHuman-doyonfam indicated the issue is not fixed yet.
Jun 29th, 2018 8:31pm
GetHuman-doyonfam indicated the issue is not fixed yet.
Jun 29th, 2018 8:34pm