I CALLED TO PAY ON MY LOAN AND WAS PLACED ON HOLD FOR ** MINUTES.WHEN THE REP ANSWERED...

GetHuman-msejg's customer service issue with Regions Bank from June 2018

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The issue in GetHuman-msejg's own words
I CALLED TO PAY ON MY LOAN AND WAS PLACED ON HOLD FOR ** MINUTES.WHEN THE REP ANSWERED THE PHONE AND IASKED TO REPORT THE LONG HOLD TIME,SHE HUNG UP IN MY FACE!!! I THINK THE WAIT TIME AND POOR CUSTOMER SERVICE IS APPALLING.I WOULD RATHER DEAL WITH A DIFFERENT BANK
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Regions Bank

Customer service issue
Reported by GetHuman-msejg
Jun 4th, 2018 - 5 mons ago
I have an issue with Regions Bank too
Fixed
Seen by 3 customers so far
Similar issue to 66 others
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Timeline
GetHuman-msejg started working on this issue
Jun 4th 2:29pm
GetHuman-msejg indicated the issue is not fixed yet.
Jun 5th 2:35pm