I bought * adult tickets for the matinee on Sunday **** for "I Still Believe" for the...

GetHuman-dorideno's Refund a Charge issue with Regal Cinemas from March 2020

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The issue in GetHuman-dorideno's own words
I bought * adult tickets for the matinee on Sunday **** for "I Still Believe" for the **:** show. Because of the COVID** virus we decided to not go. I used the Regal app for the refund. It shows that the credit went into an account with unfamiliar numbers. I called and spoke with someone who tried to help me but she could not explain it. She told me that most probably I got the credit. I just looked on my credit card bill and I was charged $**.** on **** but does not show a refund. Can you please help me?*Thank you.

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Regal Cinemas

Refund a Charge issue
Reported by GetHuman-dorideno
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 96 others
0 customers following this

Timeline

GetHuman-dorideno started working on this issue
Mar 19th 4:42pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:11pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:12pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:12pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:12pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:12pm
GetHuman-dorideno indicated the issue is not fixed yet.
Mar 20th 5:12pm

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