Very unprofessional staff in leela ambience Gurgaon show room. they themselves are not clear about policy & procedure and behaved as if they are giving the stuff for free. I want this matter to escalated till the top level. looking forward for the call from some professional person.
GetHuman1830660's customer service issue with Reebok from December 2018
21 views | 126 similar | 0 following
Help with my Reebok issue
Next: our robot will wait on hold for GetHuman1830660 to get a Reebok rep on the line!
Always use the GetHuman Phone to call Reebok. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1830660's own words
Just exchange with any other product for which they said they will not give discount if discount is applicable also. ... Bought ** jacket ** days back. On Tuesday or Wednesday i went back to them and said that there is a issue with fitting and would like to exchange it. But right now i am not liking anything if you can give ma a credit note that will be great, They simply denied that and said that we do not give credit note. you can exchange it within ** month. I clearly asked them that will it can be exchanged in sale also. they said yes. Not today i liked one shoes and then they replied that you will not get the discount as it will be exchanged. I said i am not asking for balance i will buy something else also. but they clearly said that it is not possible. I bought the new shoes also and paid them. And i said that i don''t want this jacket you keep it with you only and they were like ok. However one mistake was done by me also that i removed the tag and carried with me. But very first time i informed that it is not used. At that time they said ok and we agree with that. now they are saying it is used. but it is not at all used. and gave very weird example that people keep tag and they use it and give it back. which was simply not acceptable by me.
They did not try to help me and was no hospitality and they were too rude.
Staff should say sorry for there rude behavior and call me back with a solution.
we keep on buying stuff from Reebok. that they billing was also for INR ***** Approx out of which i requested to exchange.
I have an issue with Reebok too
How GetHuman1830660 fixed the problem
We are waiting for GetHuman1830660 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Reebok customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians