One.) I have a Redmi Note seven purchased couple of months ago, my issue is when typing...

GetHuman3365997's customer service issue with Redmi from August 2019

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The issue in GetHuman3365997's own words
One.) I have a Redmi Note seven purchased couple of months ago, my issue is when typing text messages or at Messenger or about anything that has to be the in writing, your "base Buttons: Recent, Home & Back buttons are so close to the Keyboard!" that always lead to a some sort of malfunctioning screen yet sometimes these three Buttons are Hyper sensitive or in case you have a big fingers or shall I say big thumbs since we operate two thumbs in typing due to the handling size of the Redmi Note seven.***I wish we can have an update on the software that hides the three base button keys whenever typing like the assistive Ball that can hide when you don't use it and slide it to pop out whenever you want to use it, I hope it goes the same way to prevent the issue.**Two.) Call Blocking- I was disappointed to this feature! Redmi Note seven has this feature but in order to Block a phone number, you have to "Block all of your entire Contact List!" Really? How is that reasonable? I Only wanted One - Contact number to get it call-blocked yet in order to make it done the whole contact list should be all blocked.*** Can we update the software about this and add a specific mode of preference on each contact list for the Call Blocking issue?**I love this new Redmi Note seven that I bought recently that's why I want to share my challenges to you guys in order fulfil the excellent experience of the Redmi Note seven Android phone.**Regards,*Mat

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Redmi

Customer service issue
Reported by GetHuman3365997
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6320 others
0 customers following this

Timeline

GetHuman3365997 started working on this issue
Aug 4th, 2019 10:51am

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