*.) I have a Redmi Note* purchased couple of months ago, my issue is when typing text m...

GetHuman3365997's customer service issue with Redmi from August 2019

Help with my Redmi issue
First: share to improve GetHuman3365997's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3365997 may need:
Username, Password, and Email address on the account
The issue in GetHuman3365997's own words
*.) I have a Redmi Note* purchased couple of months ago, my issue is when typing text messages or at Messenger or about anything that has to be the in writing, your "base Buttons: Recent, Home & Back buttons are so close to the Keyboard!" that always lead to a some sort of malfunctioning screen yet sometimes these *-Buttons are Hyper sensitive or in case you have a big fingers or shall I say big thumbs since we operate two thumbs in typing due to the handling size of the Redmi Note*.***I wish we can have an update on the software that hides the *-base button keys whenever typing like the assistive Ball that can hide when you don't use it and slide it to pop out whenever you want to use it, I hope it goes the same way to prevent the issue.***.) Call Blocking- I was disappointed to this feature! Redmi Note* has this feature but in order to Block a phone number, you have to "Block all of your entire Contact List!" Really? How is that reasonable? I Only wanted *-Contact number to get it call-blocked yet in order to make it done the whole contact list should be all blocked.*** Can we update the software about this and add a specific mode of preference on each contact list for the Call Blocking issue?**I love this new Redmi Note* that I bought recently that's why I want to share my challenges to you guys in order fulfil the excellent experience of the Redmi Note* Android phone.**Regards,*Mat

GetHuman3365997 did not yet indicate what Redmi should do to make this right.

How GetHuman3365997 fixed the problem

We are waiting for GetHuman3365997 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Redmi's attention and get better help faster. Tap below to get started.
Having Redmi issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Redmi

Customer service issue
Reported by GetHuman3365997
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6318 others
0 customers following this

Timeline

GetHuman3365997 started working on this issue
Aug 4th, 2019 10:40am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians