My phone is redmi y*..I have done a factory reset on my phone....but now the phone is l...

GetHuman-mridulaa's customer service issue with Redmi from February 2019

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The issue in GetHuman-mridulaa's own words
My phone is redmi y*..I have done a factory reset on my phone....but now the phone is locked while it is rebooting after wiping all data...it says it is connected with an mi account..but I forgot the password for that mi account..it is not possible to reset the password using my phone no or email Id...when I am trying to reset it says account doesn't exist for that phone no and email Id..is it possible to recover my phone?
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Redmi

Customer service issue
Reported by GetHuman-mridulaa
Feb 16th, 2019 - 8 mons ago
I have an issue with Redmi too
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Seen by 16 customers so far
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GetHuman-mridulaa started working on this issue
Feb 16th 8:10am