Charging issue

GetHuman-vishalmi's customer service issue with Redmi from July 2018

Help with my Redmi issue
The issue in GetHuman-vishalmi's own words
I have checked by using other charger as well.*But no resolution ... My mobile phone Model Redmi * jave charging issues.*It did not charge when it is powered on.*We nee to switch off the mobile phone to charge it.*Too frustrated with this.*Experiencing issue since last month
They are not getting the issue that why my phone is not charging while it is On.
They can check it on the service center and gwt the issue resolved within *-* days.
I am with Redmi from last * and half year.*They must know how to deal with customer's issue.
Nothing
I have an issue with Redmi too
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Redmi

Redmi *
Customer service issue
Reported by GetHuman-vishalmi
Jul 30th, 2018 - 9 mons ago
I have an issue with Redmi too
Fixed
Seen by 7 customers so far
Similar issue to 78 others
0 customers following this
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Timeline
GetHuman-vishalmi started working on this issue
Jul 30th, 2018 1:33am
GetHuman-vishalmi indicated the issue is not fixed yet.
Jul 31st, 2018 3:32am
GetHuman-vishalmi indicated the issue is not fixed yet.
Jul 31st, 2018 3:33am
GetHuman-vishalmi indicated the issue is not fixed yet.
Jul 31st, 2018 3:34am
GetHuman-vishalmi indicated the issue is not fixed yet.
Aug 5th, 2018 9:48pm
GetHuman-vishalmi indicated the issue is not fixed yet.
Aug 5th, 2018 9:52pm