I purchased Wonder Woman **** movie for $**.** with HD option. However, ** minutes int...

GetHuman5872362's customer service issue with Redbox from March 2021

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The issue in GetHuman5872362's own words
I purchased Wonder Woman **** movie for $**.** with HD option. However, ** minutes into the movie the sharpness & clarity disappeared and displayed poor quality. *At first, I thought it was my television set yet, the clarity & sharpness came back ** mins later. I can say this never happened before. *With that being said, I find it discouraging and frustrating paying full price of $**.** for streaming a HD movie and getting poor quality in any part of the film. Second, I did not see any disclaimer where streaming from your website would cause poor quality. *I would like to request a **% refund or a promo code to stream another movie for free. Please let me know. Thank you for listening. *Heidi

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Customer service issue
Reported by GetHuman5872362
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1580 others
0 customers following this


GetHuman5872362 started working on this issue
Mar 22nd 6:04am