Reserved a movie went and picked it up only to get a case with a cd in it instead of th...

GetHuman-dorampet's Problem With a Rental issue with Redbox from July 2020

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The issue in GetHuman-dorampet's own words
Reserved a movie went and picked it up only to get a case with a cd in it instead of the movie. "Dolittle " looks like someone took the barcode off the original movie and put in on a cd and back in the case so it would read that they returned it. Now I've had a cd that I'm being charged for and didn't want to return it only to someone else get ripped off as well. On day * trying to get a hold of someone. Need to know if I I should just return it? And I'd like a refund for my free movie and the additional days. Thank you, *Dora Peterson

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Redbox

Problem With a Rental issue
Reported by GetHuman-dorampet
Jul 3rd, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2227 others
0 customers following this

Timeline

GetHuman-dorampet started working on this issue
Jul 3rd 5:32am