Reserved a movie went and picked it up only to get a case with a cd in it instead of th...
GetHuman-dorampet's Problem With a Rental issue with Redbox from July 2020
4 views | 2227 similar | 0 following
Help with my Redbox issue
Next: our robot will wait on hold for GetHuman-dorampet to get a Redbox rep on the line!
Always use the GetHuman Phone to call Redbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dorampet's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dorampet may need:
Email address on the account, Your name, and Your billing address
The issue in GetHuman-dorampet's own words
Reserved a movie went and picked it up only to get a case with a cd in it instead of the movie. "Dolittle " looks like someone took the barcode off the original movie and put in on a cd and back in the case so it would read that they returned it. Now I've had a cd that I'm being charged for and didn't want to return it only to someone else get ripped off as well. On day * trying to get a hold of someone. Need to know if I I should just return it? And I'd like a refund for my free movie and the additional days. Thank you, *Dora Peterson
GetHuman-dorampet did not yet indicate what Redbox should do to make this right.
I have an issue with Redbox too
How GetHuman-dorampet fixed the problem
We are waiting for GetHuman-dorampet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Redbox customer problems.