I've downloaded the slice app,called slice app,called redbox and spoke to * redbox reps...

GetHuman3862989's customer service issue with Redbox from October 2019

Help with my Redbox issue
The issue in GetHuman3862989's own words
I've downloaded the slice app,called slice app,called redbox and spoke to * redbox reps.,&even called Dons Pizza through the slice app trying to use the offer Redbox sent me through my Redbox app account for $* off a pizza ordered through the slice app plus a free disc movie rental at the box from Redbox.Redbox reps.only advised me to contact the people at the slice app.,but had no phone numbers or email address when I asked to get ahold of people at slice app. I found a number myself for slice app,I called them but they were unable to get the offer made by Redbox to work either! I wasted about an hour on the offer from Redbox on top of downloading the slice app that I didn't want other than to be able to use the offer made to me by Redbox. After all the wasted time,an app I don't want or need being downloaded to my phone,&all the frustration of none of the offer Redbox made working,I still am not getting any free dvd movie rentals nor the $* off my pizza ordered from Don's Pizza that Redbox offered me. The offer says good till ********** by the way but it will not work. I just want to let Redbox management know about this and to say "You shouldn't make offers that your customers aren't able to take advantage of because they won't work. That's not a good way to do business." * Sincerely, Mark Hebbe ***-***-***** *****@***.com* *I will leave it to Redbox's discretion of how to make this right. I wasted alot of my time not only trying to get the offer Redbox sent me through my Redbox app to work,but I wasted even more time trying to get help from Redbox representatives and Slice app representatives to get the app and offer Redbox made to work but the problem is still not resolved. I'm going now to pick up my pizza and pay full price for it and am unable to get the free movie offered by Redbox as well as missing out on the $* off my pizza order. Thank you.

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Redbox

Customer service issue
Reported by GetHuman3862989
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 5534 others
0 customers following this
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Timeline

GetHuman3862989 started working on this issue
Oct 31st, 2019 11:50pm
GetHuman3862989 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:01am
GetHuman3862989 shared this issue with your circles on Google+
Nov 10th, 2019 9:15pm