I would like a refund but even better solution would be to send me a copy of the movie I originally wanted to watch.

GetHuman1720557's customer service issue with Redbox from December 2018

1860 similar
0 following
Help with my Redbox issue
GetHuman1720557's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
How did GetHuman1720557 do it?
Waiting to hear how GetHuman1720557 fixed the problem to share with other customers.
The issue in GetHuman1720557's own words
Trying to watch the movie. Could not get it to play on multiple devices. I would like them to give me a credit for this movie, a refund to try again, send me the movie and I will return just whatever works but I want to see the movie. ... We rented a movie called everyday and tried to play it in two different players and it kept giving us a disc error. We know not the systems because we purchased two other movies as well and they played. We just returned the movie so that we would not be charged another day but would like to watch the movie. Not so much interested in a refund persay just want to watch the movie we wanted to watch. We cleaned it per instructions that pop up in issues with Redbox movies. Didn't change anything. *Lenzi Marucci****-***-**********@***.com
I actually had time to sit down and watch it with the whole family which is hard to do.
Already stated, somehow give me access to the movie I wanted to watch. Thing being it needs to correlate with our schedules so we all have time to watch it.
We rent movies very often!
Tried multiple DVD players, computer player etc.
I have an issue with Redbox too
How GetHuman1720557 fixed the problem
We are waiting for GetHuman1720557 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Redbox's attention and get better help faster. Tap below to get started.
Having Redbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1720557 fixes it.
This email address isn't valid


Rented a DVD Titled Every Day
Customer service issue
Reported by GetHuman1720557
Dec 9th, 2018 - 6 mons ago
I have an issue with Redbox too
Seen by 7 customers so far
Similar issue to 1860 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Your name
Your billing address
GetHuman1720557 started working on this issue
Dec 9th, 2018 2:03am
GetHuman1720557 confirmed the issue is fixed. Hooray!
Dec 9th, 2018 6:20am