I would like a refund but even better solution would be to send me a copy of the movie I originally wanted to watch.

GetHuman1720557's customer service issue with Redbox from December 2018

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The issue in GetHuman1720557's own words
Trying to watch the movie. Could not get it to play on multiple devices. I would like them to give me a credit for this movie, a refund to try again, send me the movie and I will return just whatever works but I want to see the movie. ... We rented a movie called everyday and tried to play it in two different players and it kept giving us a disc error. We know not the systems because we purchased two other movies as well and they played. We just returned the movie so that we would not be charged another day but would like to watch the movie. Not so much interested in a refund persay just want to watch the movie we wanted to watch. We cleaned it per instructions that pop up in issues with Redbox movies. Didn't change anything. *Lenzi Marucci****-***-**********@***.com
I actually had time to sit down and watch it with the whole family which is hard to do.
Already stated, somehow give me access to the movie I wanted to watch. Thing being it needs to correlate with our schedules so we all have time to watch it.
We rent movies very often!
Tried multiple DVD players, computer player etc.
I have an issue with Redbox too
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Redbox

Rented a DVD Titled Every Day
Customer service issue
Reported by GetHuman1720557
Dec 9th, 2018 - 6 mons ago
I have an issue with Redbox too
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Timeline
GetHuman1720557 started working on this issue
Dec 9th, 2018 2:03am
GetHuman1720557 confirmed the issue is fixed. Hooray!
Dec 9th, 2018 6:20am