Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1660015 may need:
Email address on the account, Your name, and Your billing address
The issue in GetHuman1660015's own words
I had selected a * day game rental and a movie for one night. My card was charged but at the box it said I had nothing to pick up. Called customer service and they said something about a fraud thing regarding the game. Was told it would be a canceled transaction. But then I was charged for *.** this morning. For what?? I’ve paid total of *.** and *’** for items I never got and now *.**. I’m beyond upset.
GetHuman1660015 did not yet indicate what Redbox should do to make this right.
I have an issue with Redbox too
How GetHuman1660015 fixed the problem
We are waiting for GetHuman1660015 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.