Hello. I am writing out of frustration...I often rent at the redbox...however this is t...

GetHuman-carrinac's customer service issue with Redbox from November 2018

29 views | 1473 similar | 0 following
Help with my Redbox issue
Next: our robot will wait on hold for GetHuman-carrinac to get a Redbox rep on the line!
Always use the GetHuman Phone to call Redbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-carrinac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-carrinac may need:
Email address on the account, Your name, and Your billing address
The issue in GetHuman-carrinac's own words
Hello. I am writing out of frustration...I often rent at the redbox...however this is the *th time I have gone to return a movie only to find the redbox screen is frozen and will not accept a disc. * times!! **I have a * year old and a * month old, it is not an easy feat to get into the car and run errands...I walk after work with them to the nearest redbox...located at *** California blvd. Only to discover that the box seems to have issues every week...sometimes days at a time. So I am forced to eventually load the kids into the car with a screaming infant and a rambunctious * year old, walk into the grocery store with them and return it there. Needless to say this is really inconvenient and I end up paying late fees with every single rental. Can someone please fix the frozen screen issue?! I find it ridiculous to pay late fees due to this error. **Rant over. Thanks for listening. *Carrina

GetHuman-carrinac did not yet indicate what Redbox should do to make this right.

How GetHuman-carrinac fixed the problem

We are waiting for GetHuman-carrinac to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Redbox's attention and get better help faster. Tap below to get started.
Having Redbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carrinac fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carrinac
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 1473 others
0 customers following this


GetHuman-carrinac started working on this issue
Nov 10th, 2018 5:35am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies