I rented a movie thru the redbox app and when I went to pick up the movie, the redbox u...

GetHuman1345845's customer service issue with Redbox from October 2018

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The issue in GetHuman1345845's own words
I rented a movie thru the redbox app and when I went to pick up the movie, the redbox unit was not reading the credit card. The person at the store said other people were having problems. Can I pick it up from a different location without being charged a second time?
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Redbox

Customer service issue
Reported by GetHuman1345845
Oct 15th, 2018 - a yr ago
I have an issue with Redbox too
Not resolved
Seen by 18 customers so far
Similar issue to 1224 others
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Timeline
GetHuman1345845 started working on this issue
Oct 15th, 2018 3:48am