To Whom It May Concern***I reserved and paid on line as I had a coupon code so chg was...

GetHuman-dksimmon's customer service issue with Redbox from August 2018

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The issue in GetHuman-dksimmon's own words
To Whom It May Concern***I reserved and paid on line as I had a coupon code so chg was to be ** cents. At Redbox I had prepaid before choice on front screen was pickup, slide bank card. This Redbox at Dillons on California did not give me that choice. I had a heck of a time and ended up just selecting as a rental and paying $*.** instead of fifty five cents. Very frustrating.***Sent from Yahoo Mail for iPhone**On Saturday, August **, ****, *:** PM, Redbox ******@***.com* wrote:***redbox*Welcome, Debra*redbox PERKS*You're a Member*STAR - SUPERSTAR - LEGEND**Learn More*Points balance**,****Thanks for using Redbox*We’re excitedly waiting to see what you get next.*Transaction Details*Customer: *****@***.com*Date: ********** *:**:** PM*Card: Visa...*****Transaction ID: ***********This Isn’t Me*Your Pick(s)***Show Dogs**-night Rental@ $*.**, * pts redeemed**** pts earned* *Rate This Pick*$*.***Subtotal*Tax*Total*$*.***$*.***$*.***Now At The Box******************Movies Games* *On Demand Locations*CONNECT WITH US ON SOCIAL**FB*TW*IG*PT*SC*Get the app & reserve your favs*Join Text Club! Text ALERTS to *******Have questions about Redbox? CONTACT US. **The Redbox Perks Program is open to legal residents of the ** U.S., D.C. or Puerto Rico, who are ***. Requires Redbox Account. Void where prohibited by law. Points for rentals and purchases earned only for paid transactions. Add’l purchase requirements, point limitations*expiration and reward restrictions apply. Subject to Program Terms & Conditions at redbox.com*perks*terms and Redbox Platform Terms of Use at redbox.com*termsofuse. Information collected in the program is subject to the Redbox Privacy policy at redbox.com*privacy. ***Online reservations only. Must rent discs in a single transaction. Not valid with multi-night rentals. Discount applies to first rental days only. Valid email req’d. Subject to cancellation or change.*** You will receive recurring messages. Message and data rates may apply. Text STOP to cancel, HELP for help. By texting in you agree to get texts from Redbox at your mobile number, which may be sent through an automatic telephone dialing system. Consent not required to rent*buy from Redbox. **Terms: http:**www.redbox.com*textclub*faq*Privacy policy: http:**www.redbox.com*privacy **You have received this email as a registered user of the redbox.com email list. You are subscribed as *****@***.com. If you do not wish to continue receiving these notices, please unsubscribe. **Redbox Automated Retail LLC * * Tower Lane, Suite *** * Oakbrook Terrace, IL, *****, USA *** **** Redbox Automated Retail, LLC. All Rights Reserved.

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Redbox

Customer service issue
Reported by GetHuman-dksimmon
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 856 others
0 customers following this

Timeline

GetHuman-dksimmon started working on this issue
Aug 26th, 2018 7:48am

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