Location: Anchorage Alaska *The redbox machine on Huffman was out of service so I drove...

GetHuman846893's customer service issue with Redbox from July 2018

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The issue in GetHuman846893's own words
Location: Anchorage Alaska *The redbox machine on Huffman was out of service so I drove to the one on O’Malley and that one was out of service too. So I decided it would be cheaper to pay a late fee than to drive all over town looking for another redbox. Then yesterday I planned to return it somewhere near my work but now I cannot find the movie. Do I just get charged for every day until I find it or do I get compensated for trying to return it on time to * different red boxes? Please call me back because I cannot wait on hold for ** mins because I am at work.***-***-****
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Redbox

Customer service issue
Reported by GetHuman846893
Jul 3rd, 2018 - a yr ago
I have an issue with Redbox too
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Seen by 5 customers so far
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GetHuman846893 started working on this issue
Jul 3rd, 2018 6:57pm
GetHuman846893 indicated the issue is not fixed yet.
Jul 3rd, 2018 8:32pm
GetHuman846893 indicated the issue is not fixed yet.
Jul 3rd, 2018 8:33pm
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Jul 4th, 2018 1:10am
GetHuman846893 indicated the issue is not fixed yet.
Jul 4th, 2018 1:12am