I want a refund on this movie that doesn’t work or a new movie for free.

GetHuman-anleacom's customer service issue with Redbox from June 2018

Help with my Redbox issue
Watch a movie ... War on planet of the apes will not play, it’s a blue ray disc but my Xbox * accepts blue ray and it’s the only movie out of * that didn’t work
It doesn’t work and nobody is replying to help it get resolved
New movie for free or a refund
* years and I expect a reply
Help with my Redbox issue
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Redbox

A dvd blue ray disk from redbox
Customer service issue
Reported by GetHuman-anleacom
Jun 25th, 2018 - 2 mons ago
I have an issue with Redbox too
Fixed
Seen by 5 customers so far
Similar issue to 480 others
0 customers following this
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Timeline
GetHuman-anleacom started working on this issue
Jun 25th 6:46pm
GetHuman-anleacom indicated the issue is not fixed yet.
Jun 26th 7:53pm
GetHuman-anleacom indicated the issue is not fixed yet.
Jun 26th 8:36pm