I had a rent * get one code I returned one of the movies late but yet I am getting char...

GetHuman782634's customer service issue with Redbox from June 2018

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The issue in GetHuman782634's own words
I had a rent * get one code I returned one of the movies late but yet I am getting charged *.** which is ridiculous..it should be a regular rental charge because it was considered free! Also I had to change my password for a fraudulent charge a while back and I hit forgot password and tried using the temporary password that was sent so I could reset my password and it would not let me login and then locked me out. please help as I am getting frustrated along with placed on hold for over ** minutes...
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Customer service issue
Reported by GetHuman782634
Jun 14th, 2018 - 9 mons ago
I have an issue with Redbox too
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Seen by 2 customers so far
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GetHuman782634 started working on this issue
Jun 14th, 2018 1:26am