I occurred charges somehow that I didn't approve. I did not rent anything for this to have happened

GetHuman-dirtybab's customer service issue with Redbox from June 2018

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The issue in GetHuman-dirtybab's own words

Get my $ refunded. ... On **** *** I was charged a fee of $*.** . I only purchased one movie on that date. Also **** one for $*.** I didn't rent that day.*I see the charge on my credit card statement. I'd like to know what I need to do to resolve this issue and get my money refunded back to my card please. I have never had this happen before and I have used many cards at Redbox, for many years. Sara browder , **** Herrick st Flint Michigan ***** *****@***.com

I am incredibly broke. I also love movies and rent *-** DVDs a week. I have not had this happen before

I'd like those * amounts refunded to the card used please.

For years!!!! I faithfully use Redbox!

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Redbox

Customer service issue

Reported by GetHuman-dirtybab

Jun 4th, 2018 - 6 mons ago

I have an issue with Redbox too

Fixed

Seen by 13 customers so far

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GetHuman-dirtybab started working on this issue

Jun 4th 4:07am