I occurred charges somehow that I didn't approve. I did not rent anything for this to have happened

GetHuman-dirtybab's customer service issue with Redbox from June 2018

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The issue in GetHuman-dirtybab's own words
Get my $ refunded. ... On **** *** I was charged a fee of $*.** . I only purchased one movie on that date. Also **** one for $*.** I didn't rent that day.*I see the charge on my credit card statement. I'd like to know what I need to do to resolve this issue and get my money refunded back to my card please. I have never had this happen before and I have used many cards at Redbox, for many years. Sara browder , **** Herrick st Flint Michigan ***** *****@***.com
I am incredibly broke. I also love movies and rent *-** DVDs a week. I have not had this happen before
I'd like those * amounts refunded to the card used please.
For years!!!! I faithfully use Redbox!
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Redbox

Customer service issue
Reported by GetHuman-dirtybab
Jun 4th, 2018 - 2y ago
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Seen by 14 customers so far
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Timeline
GetHuman-dirtybab started working on this issue
Jun 4th, 2018 4:07am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 5th, 2018 5:59am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 5th, 2018 6:05am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 5th, 2018 6:07am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 5th, 2018 6:09am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 6th, 2018 11:22pm
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 6th, 2018 11:24pm
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 8th, 2018 4:28am
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 10th, 2018 10:11pm
GetHuman-dirtybab indicated the issue is not fixed yet.
Jun 10th, 2018 10:12pm