I occurred charges somehow that I didn't approve. I did not rent anything for this to have happened

GetHuman-dirtybab's customer service issue with Redbox from June 2018

Help with my Redbox issue

Get my $ refunded. ... On **** *** I was charged a fee of $*.** . I only purchased one movie on that date. Also **** one for $*.** I didn't rent that day.*I see the charge on my credit card statement. I'd like to know what I need to do to resolve this issue and get my money refunded back to my card please. I have never had this happen before and I have used many cards at Redbox, for many years. Sara browder , **** Herrick st Flint Michigan ***** *****@***.com

I am incredibly broke. I also love movies and rent *-** DVDs a week. I have not had this happen before

I'd like those * amounts refunded to the card used please.

For years!!!! I faithfully use Redbox!

Help with my Redbox issue

Find similar issues & what fixed it

Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.

I was billed and I have not purchased a redbox movie I was charged a $*** late fee for the redbox movies we rented . We bought a new car and...I had a Redbox movie on my front seat my vehicle was in an accident the Redbox movie wa...We purchased a movie and didn't receive it out the redbox and we stood there and it never came ou...Redbox charged me * and i returned movie, and i figured my bank account covered the daily rate I was charged the full amount for two movies that I had returned to the Redbox for sixt...I rented a redbox on Monday. It's stock in my DVD player. How much is it to purchase the movie In authorized charge form redbox - Check my bank account - I didn’t rent any movies bes...i was over charged for two movies that i rented. i only had movies for a couple of days...

Do you have a customer issue as well?

We can help you get Redbox's attention and get better help faster. Tap below to get started.

Having Redbox issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

How would Redbox email you?

Your email

This email address isn't valid

Redbox

Customer service issue

Reported by GetHuman-dirtybab

Jun 4th, 2018 - 2 mons ago

I have an issue with Redbox too

Fixed

Seen by 12 customers so far

Similar issue to 160 others

0 customers following this

Items needed

Email address on the account

Your name

Your billing address

Timeline

GetHuman-dirtybab started working on this issue

Jun 4th 4:07am