Movie kept skipping and freezing up - Watch the movie

GetHuman620225's customer service issue with Redbox from April 2018

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The issue and preferred resolution, in GetHuman620225's own words:
Watch the movie ... Movie kept skipping and freezing up
Tried to clean it and restart it and it still didn’t work
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Redbox

Customer service issue
Reported by GetHuman620225
Apr 23rd, 2018 - 3 mons ago
I have an issue with Redbox too
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Seen by 9 customers so far
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Timeline
GetHuman620225 started working on this issue
Apr 23rd 2:53am