I wish to talk with someone. dealing with this on line nonsense is really frustrating. It said call would be in * minute, it has been * hours by your screen version. The second bill for $** has gone through on my credit card so now I have paid $*** for my subscription. I will cancel my subscription and expect a refund if this is not addressed immediately.

GetHuman-ptkalett's customer service issue with Reader's Digest from February 2020

Help with my Reader's Digest issue
The issue in GetHuman-ptkalett's own words
I was trying to get the second charge on my credit card removed ... I have been billed twice for subscription.... on same day.... Hazel Kaletta, ****St Charles PL * ***, Pembroke Pines, FL *****. Plus, cost was for more than I thought it would be. Please correct this and notify me of action taken.
I do not understand why I am charged $ ** for my subscription plus why it was charged TWICE..... On the **th AND the **th of February
Refund the money for the second charge... easy peasy. Also I do not understand why the bill is for $**...
I do not remember how long I have been subscribed to Reader's Digest this time, but have been a life long reader of Reader's Digest with much fondness for this magazine. I used to carry it in my purse for wait time during many appointments, etc. Before cell phones so you know how long I have purchased Reader's Digest whether subscription or at newstand.
I have spend hours on the computer today attempting to resolve this issue. I discovered the second billing on the **th when Capital One indicated that the bill was pending. At the same time discovered that I had ALREADY been billed for my subscription.
How GetHuman-ptkalett fixed the problem
I DID NOT fix my problem. I keep waiting for a call from your service department. I am ready to cancel my subscription.
Do you have a customer issue as well?
We can help you get Reader's Digest's attention and get better help faster. Tap below to get started.
Having Reader's Digest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Reader's Digest

Readers Digest subscription billing
Customer service issue
Reported by GetHuman-ptkalett
Feb 18th, 2020 - 8 months ago
Not resolved
GetHuman-ptkalett shared how to fix
Seen by 10 customers so far
Similar issue to 833 others
0 customers following this
Items needed
Account name
Service/Delivery Address
Account phone
Account email

Timeline

GetHuman-ptkalett started working on this issue
Feb 18th 3:37pm
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 18th 7:49pm
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 19th 5:08am
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 19th 5:12am
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 19th 5:23am
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 19th 6:14pm
GetHuman-ptkalett indicated the issue is not fixed yet.
Feb 21st 6:50pm
GetHuman-ptkalett confirmed the issue is fixed. Hooray!
Feb 21st 6:53pm
GetHuman-ptkalett indicated the issue is not fixed yet.
Mar 2nd 1:18am