Sir,* Ref: RD-RD***********..*My wife has been a subscriber to the Readers Diges...

GetHuman-paulcfh's customer service issue with Reader's Digest from February 2019

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Sir,* Ref: RD-RD***********..*My wife has been a subscriber to the Readers Digest for more than ** years.*Unfortunately, she had forgotten to renew her subscription.*I am surprised that you and your distribution department have been so so indifferent to this lapse of subscription..*How callous and indifferent can your attitude be??.*Is this the response that a subscriber, who has been receiving your copies of Readers Digest for decades merit??*Not one question, not one call or even SMS...*I am shocked by your negative response..*Is Readers Digest the only magazine in this digital world?* I have half a mind to just allow this to lapse.. Unfortunately, our association with the Readers Digest goes so so far back that i am constrained to make out this letter.*Don't you have any protocol when subscribers fail to renew their subscriptions, or is that that you are overbooked and you can do well with one less customer??*I am really pained at your attitude.*Words ail me while trying to explain the anguish of my heart.
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Reader's Digest

Customer service issue
Reported by GetHuman-paulcfh
Feb 15th, 2019 - 8 mons ago
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GetHuman-paulcfh started working on this issue
Feb 15th 12:07pm