I placed an order for a * yrs. subscription for Reader's Digest. When it posted my pay...

GetHuman-mapolley's customer service issue with Reader's Digest from September 2018

2 views
 | 
240 similar
 | 
0 following
Help with my Reader's Digest issue
First: share to improve GetHuman-mapolley's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mapolley to get a Reader's Digest rep on the line!
Always use the GetHuman Phone tocall Reader's Digest. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-mapolley's own words
I placed an order for a * yrs. subscription for Reader's Digest. When it posted my payment, it had only made my order for * yr.*I then did a live chat with a customer rep. I do have a copy of the chat. He told me that he would cancel the * yr. subscription and then I could reorder for the * yr. subscription. I have had no indication that the order was cancelled. I only got the copy of the chat.
GetHuman-mapolley did not yet indicate what Reader's Digest should do to make this right.
I have an issue with Reader's Digest too
How GetHuman-mapolley fixed the problem
We are waiting for GetHuman-mapolley to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Reader's Digest's attention and get better help faster. Tap below to get started.
Having Reader's Digest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Reader's Digest email you?
This email address isn't valid
Follow this issue
See how GetHuman-mapolley fixes it.
This email address isn't valid

Reader's Digest

Customer service issue
Reported by GetHuman-mapolley
Sep 24th, 2018 - 2 mons ago
I have an issue with Reader's Digest too
Not resolved
Seen by 2 customers so far
Similar issue to 240 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Service/Delivery Address
Account phone
Account email
Timeline
GetHuman-mapolley started working on this issue
Sep 24th 7:01pm