My Razer Pro software for configuring keyboard lights (I want to do the Wave, for examp...

GetHuman-burnesho's customer service issue with Razer from June 2018

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The issue in GetHuman-burnesho's own words
My Razer Pro software for configuring keyboard lights (I want to do the Wave, for example), doesn't respond although the Function Keys do light up. I had the machine serviced and had to reinstall Windows. (I assume it was wioed clean during servicing) and the Razer Software shows up, as does the Razer Keyboard Config screen but nothing happens when I select "Wave" or other configs. for the keyboard. I have a **** Razer Pro, *K
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Customer service issue
Reported by GetHuman-burnesho
Jun 14th, 2018 - 9 mons ago
I have an issue with Razer too
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Seen by 4 customers so far
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GetHuman-burnesho started working on this issue
Jun 14th, 2018 2:42pm