Ordered the wrong glasses

GetHuman819818's customer service issue with Ray Ban from June 2018

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The issue in GetHuman819818's own words
The problem: Ordered the wrong glasses
GetHuman819818 did not yet indicate what Ray Ban should do to make this right.
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Ray Ban

Customer service issue
Reported by GetHuman819818
Jun 25th, 2018 - 4 mons ago
I have an issue with Ray Ban too
Fixed
Seen by 6 customers so far
Similar issue to 20 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman819818 started working on this issue
Jun 25th 8:35pm
GetHuman819818 indicated the issue is not fixed yet.
Jun 25th 11:09pm