I tried to deposit my check using the E-deposit on my phone and it wouldn't go through...

GetHuman2973387's customer service issue with Randolph Brooks Federal Credit Union from May 2019

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The issue in GetHuman2973387's own words
I tried to deposit my check using the E-deposit on my phone and it wouldn't go through fast enough so I went to the actual bank and deposited it there in person. And the E-deposit got accepted into my account and the deposit I made in person was in my account. So I called and got the E-deposit check on hold. And * days later it says I'm -*** dollars when I had like ** dollars in my account the same day
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Randolph Brooks Federal Credit Union

Customer service issue
Reported by GetHuman2973387
May 24th, 2019 - 4 mons ago
I have an issue with Randolph Brooks Federal Credit Union too
Not resolved
Seen by 8 customers so far
Similar issue to 37 others
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