Declined card (overdraft) - Trying to purchase groceries - We are allowed to overdraft...

GetHuman618680's customer service issue with Randolph Brooks Federal Credit Union from April 2018

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The issue in GetHuman618680's own words
Trying to purchase groceries ... Declined card (overdraft)
We are allowed to overdraft up to $*** an we just went to purchase $*** worth of groceries an it should have went through because we have made big overdraft purchases before. It was super embarrassing because we had a lot of groceries that we needed really bad.
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Randolph Brooks Federal Credit Union

Mastercard
Customer service issue
Reported by GetHuman618680
Apr 22nd, 2018 - 7 mons ago
I have an issue with Randolph Brooks Federal Credit Union too
Not resolved
Seen by 3 customers so far
Similar issue to 26 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman618680 started working on this issue
Apr 22nd 5:27am