Started a System Update on a TND *** GPS *******.**All updates successful except:**TNDx...

GetHuman-mcet's customer service issue with Rand McNally from June 2018

Help with my Rand McNally issue
Started a System Update on a TND *** GPS *******.**All updates successful except:**TNDx** Launcher Update is still 'downloading files' * weeks later**and**Map Data Update is also still 'downloading files'
I trust that Rand McNally will make this right and come up with a resolution that is fair.
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Rand McNally

Customer service issue
Reported by GetHuman-mcet
Jun 6th, 2018 - 2 mons ago
I have an issue with Rand McNally too
Fixed
Seen by 13 customers so far
Similar issue to 376 others
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Timeline
GetHuman-mcet started working on this issue
Jun 6th 12:14am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 6th 1:20am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 6th 1:21am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 6th 1:22am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 6th 1:22am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 7th 6:23am
GetHuman-mcet indicated the issue is not fixed yet.
Jun 9th 7:27pm