rvt** tablet and gps. when trying to put in a destination a popup says :unfortunately...

GetHuman753134's customer service issue with Rand McNally from June 2018

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The issue in GetHuman753134's own words
rvt** tablet and gps. when trying to put in a destination a popup says :unfortunately gps has stopped working. when I click on the rv in the top left it says gps is running in the background but won't route us anywhere. Also another box says "No legal route could be found either there is no road connection available between your origin and destination or your settings for weight, height, ect in rv info need to be changed. Our destination was chosen in the poi and looking in the actual atlas we are under in all catagories. Why isn't the gps working?
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Rand McNally

Customer service issue
Reported by GetHuman753134
Jun 5th, 2018 - a yr ago
I have an issue with Rand McNally too
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GetHuman753134 started working on this issue
Jun 5th, 2018 6:38pm