We feel we were over charged for * nights, in a room that had mice running around . We...

GetHuman-kschroep's customer service issue with Ramada from September 2018

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The issue in GetHuman-kschroep's own words
We feel we were over charged for * nights, in a room that had mice running around . We did not see the live mice , but after the second time our crackers were eaten on a new unopened roll, we informed cleaning lady but did not speak English. on the last night we put all food and belongings away and in the car .In the morning I discovered we still had the brown bag the food was in and saw n bottom ,cracker pieces and mice droppings , so I took a picture on my cell phone ( smart phone ) ,we told front desk as we checked out ,we had mice eat crackers we had in our room last few nights, she responded that she would make a note of it. If mice then what else do mice carry , bed bugs or fleas ? A refund might help but the memories always there and as a married couple for over ** years and worked at same employment company over ** years we know a lot of people .
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Ramada

Customer service issue
Reported by GetHuman-kschroep
Sep 27th, 2018 - 3 mons ago
I have an issue with Ramada too
Fixed
Seen by 5 customers so far
Similar issue to 19 others
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GetHuman-kschroep started working on this issue
Sep 27th 9:55pm
GetHuman-kschroep indicated the issue is not fixed yet.
Oct 10th 9:07pm