I received an email saying I’m getting cash back on several orders from Rakuten but I d...

GetHuman5477232's customer service issue with Rakuten from November 2020

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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5477232's own words
I received an email saying I’m getting cash back on several orders from Rakuten but I didn’t buy anything. I’m trying to find out if it was shipped and if so to whom. I can’t reach anyone and I’m frustrated. Please help me.

GetHuman5477232 did not yet indicate what Rakuten should do to make this right.

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Rakuten

Customer service issue
Reported by GetHuman5477232
Nov 19th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 586 others
0 customers following this

Timeline

GetHuman5477232 started working on this issue
Nov 19th, 2020 5:16pm

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