I received an email saying I’m getting cash back on several orders from Rakuten but I d...

GetHuman5477232's customer service issue with Rakuten from November 2020

Help with my Rakuten issue
First: share to improve GetHuman5477232's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5477232 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5477232's own words
I received an email saying I’m getting cash back on several orders from Rakuten but I didn’t buy anything. I’m trying to find out if it was shipped and if so to whom. I can’t reach anyone and I’m frustrated. Please help me.

GetHuman5477232 did not yet indicate what Rakuten should do to make this right.

How GetHuman5477232 fixed the problem

We are waiting for GetHuman5477232 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rakuten's attention and get better help faster. Tap below to get started.
Having Rakuten issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5477232
Nov 19th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 586 others
0 customers following this


GetHuman5477232 started working on this issue
Nov 19th, 2020 5:16pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians