Facturation address in Belgium and delivery address in France but the system does'nt accepter as GSM number my Belgian one. Conclusion : I can't order the book !!

GetHuman983139's customer service issue with Rakuten from August 2018

Help with my Rakuten issue
The issue in GetHuman983139's own words
Facturation address in Belgium and delivery address in France but the system does'nt accepter as GSM number a Belgian one.Conclusion I can't give an order to Rakuten.*Thank you in advance for your answer. ... Dear Sir, I live in Belgium, I want to buy a book to a French seller and I want the book will be delivered in France (Post office). **. The system refuses that I enter a Belgian GSM number.*How can I enter the address of the post office ?*Thank you in advance*Daniel Defrenne
I find that the communication system between Rakuten and the customerr is really complicated although a simple e-mail would be user friendly
GetHuman983139 did not yet indicate what Rakuten should do to make this right.
I have an issue with Rakuten too
How GetHuman983139 fixed the problem
We are waiting for GetHuman983139 to fix the problem and share the solution with the rest of us customers.
Please help with my Rakuten issue
Do you have a customer issue as well?
We can help you get Rakuten's attention and get better help faster. Tap below to get started.
Having Rakuten issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rakuten email you?
This email address isn't valid

Rakuten

Customer service issue
Reported by GetHuman983139
Aug 12th, 2018 - 7 mons ago
I have an issue with Rakuten too
Fixed
Seen by 6 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman983139 started working on this issue
Aug 12th, 2018 8:03pm
GetHuman983139 shared this issue with others over email
Aug 12th, 2018 8:05pm
GetHuman983139 indicated the issue is not fixed yet.
Aug 19th, 2018 5:50pm
GetHuman983139 indicated the issue is not fixed yet.
Aug 19th, 2018 5:52pm
GetHuman983139 indicated the issue is not fixed yet.
Aug 19th, 2018 5:57pm