On wednesday June **, **** we ordered *-* finger combos and *-box combo. They did not h...

GetHuman782763's customer service issue with Raising Cane's Chicken Fingers from June 2018

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The issue in GetHuman782763's own words
On wednesday June **, **** we ordered *-* finger combos and *-box combo. They did not have any toast so they offered extra fries. When we got home, which was ** minutes away, we noticed we were missing the box combo and there were no extra fries in the *-finger combos to compensate for the toast they did not have. We called and asked to speak to the manager and his way of compensating us was to give us a FREE SAUCE next time we pick up the box combo we had already paid for but did not get. He also admitted he is the one who forgot to put the box combo in the bag and had it roght jn front of him. What kind of management is running this company?!? Not only did we not get the extra fries for the * finger combos that had no toast, my husband was left without dinner AND we were insulted by being offered AN EXTRA SAUCE when we go pick up our box combo that IS PAID FOR but did not get. THIS IS BEYOND RIDICULOUS!!!!!
GetHuman782763 did not yet indicate what Raising Cane's Chicken Fingers should do to make this right.
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Raising Cane's Chicken Fingers

Customer service issue
Reported by GetHuman782763
Jun 14th, 2018 - 9 mons ago
I have an issue with Raising Cane's Chicken Fingers too
Fixed
Seen by 9 customers so far
Similar issue to 657 others
0 customers following this
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Timeline
GetHuman782763 started working on this issue
Jun 14th, 2018 2:27am
GetHuman782763 indicated the issue is not fixed yet.
Jun 14th, 2018 4:58am
GetHuman782763 indicated the issue is not fixed yet.
Jun 15th, 2018 4:47pm
GetHuman782763 confirmed the issue is fixed. Hooray!
Jun 17th, 2018 7:16pm