Paid for first class tickets. Was issued *nd class. She said second class is very nice and we could talk to the train conductor to try to get seats changed. We are not satisfied

GetHuman1020491's customer service issue with from August 2018

Help with my issue
The issue in GetHuman1020491's own words
Paid for first class tickets were issued *nd class.Have emailed rail eute and *he keep sending the same response. We are not satisfied.
Issuing *st class tickets or refund money
I have an issue with too
How GetHuman1020491 fixed the problem
We are waiting for GetHuman1020491 to fix the problem and share the solution with the rest of us customers.
Please help with my issue
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid

Customer service issue
Reported by GetHuman1020491
Aug 21st, 2018 - 5 mons ago
I have an issue with too
Seen by 6 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
GetHuman1020491 started working on this issue
Aug 21st, 2018 8:50pm
GetHuman1020491 indicated the issue is not fixed yet.
Aug 22nd, 2018 10:00pm
GetHuman1020491 indicated the issue is not fixed yet.
Aug 22nd, 2018 10:05pm