Paid for first class tickets. Was issued *nd class. She said second class is very nice and we could talk to the train conductor to try to get seats changed. We are not satisfied

GetHuman1020491's customer service issue with RailEurope.com from August 2018

Help with my RailEurope.com issue
The issue in GetHuman1020491's own words
Paid for first class tickets were issued *nd class.Have emailed rail eute and *he keep sending the same response. We are not satisfied.
Issuing *st class tickets or refund money
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RailEurope.com

Customer service issue
Reported by GetHuman1020491
Aug 21st, 2018 - 3 mons ago
I have an issue with RailEurope.com too
Fixed
Seen by 6 customers so far
Similar issue to 10 others
0 customers following this
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Timeline
GetHuman1020491 started working on this issue
Aug 21st 8:50pm
GetHuman1020491 indicated the issue is not fixed yet.
Aug 22nd 10:00pm
GetHuman1020491 indicated the issue is not fixed yet.
Aug 22nd 10:05pm