Hi,*I would like to cancel all FOUR tickets booked against the booking ID ******** on F...

GetHuman2949861's customer service issue with Rail Europe from May 2019

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The issue in GetHuman2949861's own words
Hi,*I would like to cancel all FOUR tickets booked against the booking ID ******** on FLEXIBLE tariff from Madrid to Seville.*I was not able to do this on your website but the customer support told me it was possible and to the same here on this mail. I hope I hear from you soon about the confirmed cancellation of these tickets.*Please do the needful and credit the amount to my credit card account.*Regards*SANIL JAIN*email *****@***.com*Mobile *** *********Written this mail to rail Europe but no response
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Rail Europe

Customer service issue
Reported by GetHuman2949861
May 19th, 2019 - a mon ago
I have an issue with Rail Europe too
Not resolved
Seen by 3 customers so far
Similar issue to 601 others
0 customers following this
Timeline
GetHuman2949861 started working on this issue
May 19th 5:36pm
GetHuman2949861 indicated the issue is not fixed yet.
May 19th 5:37pm