No one to call! No where to go. Will attempt to get someone facevto face a Brrlin HBF station **! Just purchased new ticket for my son .

GetHuman984109's customer service issue with Rail Europe from August 2018

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The issue in GetHuman984109's own words
Made and purchased a eurorail train ticket !*Reservation* : ***************Auftragsnumber: NNR*V**EDMUND DUTKOWSKI*BERLIN HBF to POZNAN GI.*AUGUST ** *****TRAIN: EC***CAR ****SEATS ** , **, ***DEPARTS -HBF - **:**pm*ARRIVES- POZNAN GI. **:**pm**I would like to exchange one passenger*seat on my reservation and move to same train route next day?*AUGUST ** **** *Passenger : Chad Dutkowski *Train:EC*** DEPARTING -HBF **** am*ARRIVES- POZNAN HI. **** am**nd class ticket is fine.**My son's plane reservations was moved to a later time and he will not be able to make the train on my current reservation. I request a changed ticket be issued to him so I can email him the new ticket***Best Regards *Edmund Dutkowski**** *** **********@***.com
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Rail Europe

Customer service issue
Reported by GetHuman984109
Aug 13th, 2018 - 7 mons ago
I have an issue with Rail Europe too
Fixed
Seen by 6 customers so far
Similar issue to 102 others
0 customers following this
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Timeline
GetHuman984109 started working on this issue
Aug 13th, 2018 3:44am
GetHuman984109 indicated the issue is not fixed yet.
Aug 13th, 2018 5:05am
GetHuman984109 indicated the issue is not fixed yet.
Aug 14th, 2018 12:56pm
GetHuman984109 indicated the issue is not fixed yet.
Aug 14th, 2018 1:00pm