This is still not fixed. I clicked on “no its still need help@ but it’s marked as fixed.

GetHuman-leileent's customer service issue with RaceTrac from July 2018

Help with my RaceTrac issue
The issue in GetHuman-leileent's own words
My app says I have no points and no coupons. This is incorrect as I've had the app for over a year, and it was working. This problem seems to have occurred since I last used my points. Nothing has accumulated since then.**I have a record of all my purchases with RaceTrac (* * $***.**) since **********. I’d like to get my points & coupon credits for these purchases.**I trust that RaceTrac will make this right and come up with a resolution that is fair.
GetHuman-leileent did not yet indicate what RaceTrac should do to make this right.
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How GetHuman-leileent fixed the problem
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RaceTrac

Customer service issue
Reported by GetHuman-leileent
Jul 1st, 2018 - 10 mons ago
I have an issue with RaceTrac too
Fixed
Seen by 14 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-leileent started working on this issue
Jul 1st, 2018 5:29pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:31pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:31pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:31pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:32pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:33pm
GetHuman-leileent indicated the issue is not fixed yet.
Jul 1st, 2018 6:33pm