I went to Race Trac in Belleview, Florida just before *:**am this morning to get gas an...

GetHuman-gatorhar's customer service issue with RaceTrac from June 2018

4 views
 | 
664 similar
 | 
0 following
Help with my RaceTrac issue
GetHuman-gatorhar's next move: call RaceTrac.
The best way to get your problem resolved is to tap the button below to start calling RaceTrac. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-gatorhar's own words
I went to Race Trac in Belleview, Florida just before *:**am this morning to get gas and pick up some drinks and snacks for the day and the doors were all locked. The employee was inside but said she locked the doors because she was alone!?! I visit this store at least *-* times a week, sometimes twice a day! I cannot believe that an employee is permitted to just lock the doors because they don't want to work alone! I don't know who is at fault, the store for not having * people present (is that your policy?) or the employee for locking out customers. (at least * people were turned away in the * min we were there) If the policy is to have * people, then there should have been a back up plan. If it is not your policy, you should find employees who are capable of working a late shift. I don't expect anything in return, I just want a store that is open ** hours to be open ** hours so I can make a purchase. If this is a problem and employees can just lock the doors if someone is late or a no show, then the store needs a back up plan. Maybe: Previous shift can't leave until next shift is present?? I don't usually complain, but this is a huge inconvenience, especially since I shop there so frequently. Maybe I need to go across the street to the Kangaroo from now on.
GetHuman-gatorhar did not yet indicate what RaceTrac should do to make this right.
I have an issue with RaceTrac too
How GetHuman-gatorhar fixed the problem
We are waiting for GetHuman-gatorhar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get RaceTrac's attention and get better help faster. Tap below to get started.
Having RaceTrac issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would RaceTrac email you?
This email address isn't valid
Follow this issue
See how GetHuman-gatorhar fixes it.
This email address isn't valid

RaceTrac

Customer service issue
Reported by GetHuman-gatorhar
Jun 6th, 2018 - 4 mons ago
I have an issue with RaceTrac too
Not resolved
Seen by 4 customers so far
Similar issue to 664 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-gatorhar started working on this issue
Jun 6th 6:38am
GetHuman-gatorhar shared this issue with others over email
Jun 6th 6:38am