My account got hacked and I’m unable to reset my account with my email or phone
GetHuman-zubeenak's Hacked Account issue with ROBLOX from November 2021
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Before contacting them, items GetHuman-zubeenak may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-zubeenak's own words
The problem: My account got hacked and I’m unable to reset my account with my email or phone
GetHuman-zubeenak did not yet indicate what ROBLOX should do to make this right.
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How GetHuman-zubeenak fixed the problem
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