My account got hacked.They changed the password. I forgot my email.

GetHuman-aliyahgi's Hacked Account issue with ROBLOX from June 2021

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Before contacting them, items GetHuman-aliyahgi may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-aliyahgi's own words
Log back in ... My account name is Ali*time.Someone hacked my account and changed my password. also I do not know my email it was a old one.I need to change the email and pass. I made my account at **** so a made a new email and the old one is deleted in a different device.Please help me I made that account when I was little
The pass is my LAST NAME
To change the email and pass
How GetHuman-aliyahgi fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-aliyahgi
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 31374 others
0 customers following this

Timeline

GetHuman-aliyahgi started working on this issue
Jun 1st 5:36pm
GetHuman-aliyahgi indicated the issue is not fixed yet.
Jun 3rd 5:32am

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