my username is thereapster****, the billing address is *****@***.com with a shipping ad...

GetHuman6124575's Hacked Account issue with ROBLOX from May 2021

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Before contacting them, items GetHuman6124575 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman6124575's own words
my username is thereapster****, the billing address is *****@***.com with a shipping address of *** Douglass drive mclean va. My account was hacked without me doing anything. I was playing a game and got the logged in from different device notifacation. And then i was locked out. All of my emails dont lead to the right one. I also got a notifacation of someone trying to change the email. please help. I cant take this. Im in a crying fit and dont know what to do. Ill do anything. This account is my history. I spent hundreds and mabye even thousands. Please, respond. i am providing you with my mom's email

GetHuman6124575 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman6124575
May 28th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 31361 others
0 customers following this

Timeline

GetHuman6124575 started working on this issue
May 28th 11:16pm