Dear Roblox *I’m writing to inform you that your platform has not met the safety guidel...

GetHuman-ellemarl's customer service issue with ROBLOX from February 2021

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The issue in GetHuman-ellemarl's own words
Dear Roblox *I’m writing to inform you that your platform has not met the safety guidelines as promised.*** accounts joined a children’s server with threats ,foul language, and hacking of device.**The conversations made by these teenage boys to the children of your "so called safe” app , calling them stupid , informing them that they will physically assault them , and kill them with many more disgusting comments and freezing a child’s account so they can no longer play. **This is disgusting and horrific the accounts have not been looked into , potentially affecting a child’s mental health due to you not being able to assist in an investigation on these accounts.**I am furious and angry roblox doesn’t look into serious cyber attack cases,please look into the following accounts with the usernames below.**Accounts Names **NNOIFF**Ruler*josephstalin**VladislavValdosta*These accounts must be facing consequences of their actions or might as well take down your "online safety “ guarantee!

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ROBLOX

Customer service issue
Reported by GetHuman-ellemarl
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 37239 others
0 customers following this

Timeline

GetHuman-ellemarl started working on this issue
Feb 5th 12:47pm

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