Someone hacked my account and I don't know my email password linked to my account.

GetHuman-linafell's Hacked Account issue with ROBLOX from November 2020

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Before contacting them, items GetHuman-linafell may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-linafell's own words
I contacted Roblox with my other email account. I told them I want my account back but since there are no roblox account linked to that email, they couldn't really help me. ... Someone changed my roblox account's password. I have had this account since ****. Also, there is an email linked to that account, however, I do not remember the password of that email account and it's a dead email I don't use anymore. My username is Prettyfancygirl****. Please, help me get my account back without using the email linked to my roblox account. I have bought robux before under another email I still use. This will be the email I will put down below. Thank you for your time.
I have had this account since ****. I have been trying to get it back since august **** and I still don't have it, which pisses me off. Plus, my account still exists but someone changed my password and I can't log into it.
They can allow me to change my password to get my account back and change the email account linked to that account.
I have been a customer since ****. It has been * years since I joined roblox. I even bougt robux before. This game has also been a part of my childhood.
I contacted roblox via phone call but they don't take direct phone calls at the moment.
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How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
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Hacked Account issue
Reported by GetHuman-linafell
Nov 19th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 41423 others
0 customers following this


GetHuman-linafell started working on this issue
Nov 19th, 2020 10:54pm