I was going into roblox to get my daily reward in adopt me.when I got in it told me to...

GetHuman-yacesako's Hacked Account issue with ROBLOX from October 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-yacesako's own words
I was going into roblox to get my daily reward in adopt me.when I got in it told me to log in, this is the moment I was always scared about because my account in **** also get hacked.And I really never logged out my account because I didn't want to have to get hacked again. When I put my password in and did my verification it kept saying that my password was wrong, I tried over and over again but it was still wrong. So I decided to reset my email.And it said that it would send me instructions on what to do. I waited and Checked my email th instructions didn't show up yet and I kept refreshing my screen,but they didn't show.And then of course like a normal person who is addicted to roblox I had a mental break down.My mom and dad tried to help me and they asked what happened and how it happened and I've never shared my password before or even told anybody so I don't know what happened. I need help getting my roblox account back because I don't know how how to.

GetHuman-yacesako did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-yacesako
Oct 27th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 41837 others
0 customers following this

Timeline

GetHuman-yacesako started working on this issue
Oct 27th, 2020 12:57am