Hi, i am Sebastian Koh here, the brother of the account Owner, richicomc, I would like...

GetHuman-erickohc's Hacked Account issue with ROBLOX from October 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-erickohc's own words
Hi, i am Sebastian Koh here, the brother of the account Owner, richicomc, I would like to report that my younger brother’s account (richicomc) has been hacked and changed the password and everything, as I’ve been noticed that my lil brother had topped up a huge amount of game credits into that account, so this account definitely means alot to him, so i hope that u guys could get back to me as soon as possible to get this issue fix!!!!!!!*Thank you

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ROBLOX

Hacked Account issue
Reported by GetHuman-erickohc
Oct 26th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 41771 others
0 customers following this

Timeline

GetHuman-erickohc started working on this issue
Oct 26th, 2020 8:57am