Before contacting them, items GetHuman-terrend may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-terrend's own words
HELLO PEOPLE OF ROBLOX!!!! MY MOM RECENTLY PURCHASE $** WORTH OF ROBUX AND I CAME TO PLAY ONE DAY AND SAW THAT MY ROBUX WERE ALLL GONE. I DID RESEARCH ON MY ACCOUNT AND FOUND MY PURCHASE HISTORY. I CHECKED IT AND IT SAYS THAT I PURCHASE A CARD T-SHIRT THAT WAS *,*** ROBUX. I DID NOT PURCHASE THIS ITEM MYSELF AND DONT KNOW WHERE THIS TRANSITION CAME FROM. IT WOULD BE GREAT IF YOU GUYS COULD SOMEHOW REMOVE THE ITEM AND REFUND MY ROBUX PLEASE. THIS REALLY HURT ME AND FREAKED ME OUT BECAUSE WE SPENT SO MUCH MONEY AND I HAD BARELY BOUGHT THE ROBUX. THANK YOU SO MUCH FOR LISTENING.BYE.
GetHuman-terrend did not yet indicate what ROBLOX should do to make this right.
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