Before contacting them, items GetHuman5326197 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5326197's own words
Hi Roblox creaters I'm UnicornQueen*Roblox* and I was on Roblox and i search for fashon games and I clicked on fashon Firenzys and I got in the server i wasn't fully loaded in and then i left to play adopt me and then my screen was frozen I went out of Roblox and waited for *-* min and whent back in Roblox and it was still frozen. and my friend did this: there was something wrong with her Roblox and she decided it and she installed im again and put in the same username and password and she got her account back and it was fine. And I did that and put in the same username and password made sure everything was right and it said incorrect password or username and i know that was the same username and password because I always have the same password for everything and I tried it a few times and then i made a new account and it still said I have the incorrect password or username amd I think its the best game in the world I don't know what to do? And let me just say I love Roblox and its the best game in the world and I ***% support*it! And my mom likes it too! Please it would really mean a lot to me if you guys would fix it.
GetHuman5326197 did not yet indicate what ROBLOX should do to make this right.
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