Got Hacked

GetHuman5305977's Hacked Account issue with ROBLOX from September 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5305977's own words
I was trying to reconnect because it disconnect me and when I went back in the app I was on the log in screen and I logged back but it said incorrect ... I am under the age of **, but I need help, I got hacked into my roblox account and now I dont know what to do, it says my password is wrong and i wrote down my password. What happened was, I was playing and it disconnect me and it said another device is using it and nobody was using it. When I went out of the app, it completely logged me out. I checked all my other device to see if I was still in, it logged me out of my account, and I had amazing things in adopt me, I am crying so hard right now, can you please help me I really need my account back. Can you please go into my account and see who is in there and try to get back my account. username: lydinh*****
This is especially frustrating because I tried so hard in every single game trying to get things and now I got hacked
They an make this right by going in my account and see who it is that is hacking my account and email me at @*****@***.com
I have been a customer for about a year and none of this happened to anybody i know
I tried many things to go back in my account logged in many times but it's still a no
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How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
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ROBLOX

I was using a phone
Hacked Account issue
Reported by GetHuman5305977
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 40178 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman5305977 started working on this issue
Sep 28th, 2020 1:10pm

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