I just sent an email to you but can’t find how to attach the pictures showing each of t...

GetHuman5298844's Refund a Charge issue with ROBLOX from September 2020

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The issue in GetHuman5298844's own words
I just sent an email to you but can’t find how to attach the pictures showing each of the like ** charges from tonight. All*The purchases came through Apple. My number again is *** *** *****His name is Cameron Eakin,* his name on the game is *rewtercas *His email is *T*****@***.com*My email to contact me back is M*****@***.com*And the credit card info was a MasterCard*Ending in *****The name on the card is Cynthia Swihart and the zip code is ***** for the card. I’m sure you can see all approximate ** charges from last night Thursday September **th. Starting from approximately *pm to **:**pm. After being overdrafted almost $*** tonight alone she saw on her account purchases were made last month to without her consent. She had $** on her card to pay her electric bill and now is overdrafted almost $***. I wish I could just give her the money unfortunately as a mom of * and high risk with the *th child I just don’t have it. All my money is going toward clothes and needs for my children for the colder months that are coming and my bills and food. Please help me. We wanted to message you first before disputing it with her card company. It was fraudulent use technically! I’ve cancelled his account but I don’t know how to refund all the unused roblox bucks or whatever they are called and to get her account even again please help me. Thank you Erin Eakin

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ROBLOX

Refund a Charge issue
Reported by GetHuman5298844
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 40697 others
0 customers following this

Timeline

GetHuman5298844 started working on this issue
Sep 25th, 2020 5:48am